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4.4 out of 5

"Enjoyed the location, welcoming staff, comfortable room, awesome shower and comfy bed " More

By a verified traveller on Sun 28 May 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at The Grace Hotel. Within a short 5-minute stroll, you'll find Pitt Street Mall and Queen Victoria Building. Highlights at this hotel include a restaurant, an indoor swimming pool, and a sauna.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a rooftop terrace. Added amenities include a conference center and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Places within a short walk of this 4.5-star Sydney Central Business District hotel include Westfield Shopping Centre and SEA LIFE Sydney Aquarium.

Signature Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$218* Per night/room 5 Jun. - 6 Jun.

Signature Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Signature Premium Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Premium Corner King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grace Hotel ratings based on 305 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grace Hotel

Everyone (118) Couples (82) Family (64)
5 out of 5
Enjoyed the location, welcoming staff, comfortable room, awesome shower and comfy bed

Posted by on 28 May 2023

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5 out of 5
Beautiful hotel with modern, clean rooms. Very central

Posted by on 28 May 2023

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1 out of 5
Please don’t stay and waste your money Not 4.5 stars at all Management rude unhelpful Room old dated very expensive false advertising Restaurants not part of hotel couldn’t order my child a meal without ordering an adult meal expensive arrived cold with paper forks Bad beds Roomed smelled Paid over 670 for 2 days in a hortible room no windows Please please don’t stay

Posted by on 28 May 2023

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5 out of 5
Always wanted to stay at The Grace. And I wasn't disappointed. Lovely room, pleasant doorman, enjoyable breakfast.

Posted by on 26 May 2023

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5 out of 5

Posted by on 23 May 2023

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4 out of 5
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Posted by on 15 May 2023

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5 out of 5
We booked a superior king room was a bit smaller room, did think it would be a bit bigger but was still ok considering we didn’t spend a great time in the room.

Posted by on 15 May 2023

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3 out of 5
Staff inattentive. Rang reception 4 times without answer.

Posted by on 13 May 2023

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4 out of 5

Posted by on 11 May 2023

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4 out of 5
Reception staff need further training. I have stayed here twice in the past couple of months and both times, for different reasons, thought the check in experience could have been better. Great location though and nice hotel.

Posted by on 29 Apr. 2023

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Property Features

There's a restaurant on site. WiFi is free in public spaces. The Grace Hotel offers its guests an indoor pool, a sauna, and a fitness center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Grace Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 387 guestrooms or units
  • 11 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Sydney Circular Quay Station (1.6 km / 1 mi)
  • Metro station: Wynyard Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Grace Hotel offers 387 accommodations with minibars (stocked with some free items) and safes. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Lobby Lounge - Onsite café.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 160.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 for adults and AUD 18 for children
  • Self parking fee: AUD 65 per day (in/out privileges)
  • Late check-out fee: AUD 60 (subject to availability)
  • Rollaway bed fee: AUD 160.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grace Hotel
  • Grace Hotel Sydney
  • Grace Sydney
  • Sydney Grace Hotel
  • The Grace Hotel Hotel
  • The Grace Hotel Sydney
  • The Grace Hotel Hotel Sydney

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.