A luxury stay in the heart of Sydney awaits you at The Fullerton Hotel Sydney. Within steps you'll find Theatre Royal and Pitt Street Mall. Highlights at this hotel include a full-service spa, a restaurant, and a 24-hour gym.
The restaurant, The Place, is open for breakfast, lunch, and dinner. The Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. 22604 square feet (2100 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning full breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of self parking.
Sights within a 10-minute walk of this 5-star Sydney Central Business District hotel include Sydney Tower and Hyde Park Barracks Museum.
The Fullerton Hotel Sydney ratings based on 266 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Fullerton Hotel Sydney
Everyone (114)Couples (88)Family (45)
1 out of 5
Our room had a major plumbing problem which meant that only one of us could have a shower.. the water came back up through the floor waste and sink and toilet would not flush .. our clothes got wet so had to attend a meeting (in the hotel) all day without showering from checkin …we told the reception , we wrote an email to the hotel after we left and nothing .. 😡
Posted by Michelle on 31 May 2023
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Comment from Hotel Management
1 Jun. 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear MichelleI am sorry that your experience with us has not been as expected.We are aware of the challenge you experienced and the action that was taken by the team to provide solutions. It fault has since been rectified.From time to time any hotel will experience a mechanical failure. In the past 18 months this is the first drainage issue we have experienced and I am sorry that you were inconvenienced. I am also aware of the action that was taken by the team and the options that were provided as a solution.Again I am dreadfully sorry, this is not normal for us in any way and I do hope that you would forgive us the mechanical fault.We do look forward to welcoming you back.
3 out of 5
Posted by Peter van on 23 May 2023
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Comment from Hotel Management
25 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Thank you Peter, we do hope to welcome you again.
5 out of 5
It was everything I expected.
Posted by Ieuan on 21 May 2023
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Comment from Hotel Management
22 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear IeuanThank you so much for your kind words and for taking the time to share your experience! We were thrilled to hear that you found our property to be amazing and beautiful. Our team works hard to create a welcoming and comfortable atmosphere for our guests, so it is great to know that we succeeded in making your stay enjoyable.Thank you again for choosing our hotel for your travels, and we hope to have the pleasure of welcoming you back soon!
5 out of 5
Great location. All you want to see in Sydney city in easy walkable distance
Posted by Clinton on 21 May 2023
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Comment from Hotel Management
22 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear ClintonThank you for such a fabulous review!We were delighted to read that you had a wonderful stay with us. My colleagues and I very much look forward to welcoming you back to The Fullerton Hotel Sydney.
5 out of 5
Posted by Amy on 21 May 2023
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Comment from Hotel Management
25 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Thank you so much Amy, it has been wonderful having you with us and we look forward to welcoming you back.
5 out of 5
Love this property have stayed a few times now and staff and the whole experience is always absolutely fantastic!! We will definitely be back!!
Posted by Simone on 21 May 2023
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Comment from Hotel Management
22 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear SimoneIt is great to hear that your stay was comfortable. Our team works hard to ensure that every guest has a comfortable and enjoyable stay with us, and we are glad we were able to exceed your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.
5 out of 5
Just a fantastic place to stay
Posted by Terry on 20 May 2023
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Comment from Hotel Management
21 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Excellent! Thank you so much Terry. It was wonderful to have you with us and we very much look forward to welcoming you back.
5 out of 5
This is my hotel of choice in Sydney. Well located, with good facilities and super staff.
Posted by Michael on 19 May 2023
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Comment from Hotel Management
21 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Wonderful! And it's fabulous to have you with us also.
3 out of 5
Second stay at this hotel . Only disappointment was the service provide by reception staff on check in , during an upgrade Enquiry . Sorted back at the room via telephone call with no issues . Just could not understand what the issue was with the same request via the reception desk .
Posted by Rick on 18 May 2023
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Comment from Hotel Management
21 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Dear RickThank you for choosing to stay with us. We will absolutely have a look at this during the week and hope to better understand your feedback and improve.
4 out of 5
It was good
Posted by Donya on 14 May 2023
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Comment from Hotel Management
14 May 2023
by Rob Weeden - General Manager, The Fullerton Hotel
Thank you Donya for your kind review. We are pleased that you enjoyed your stay with us and very much look forward to welcoming you back.
The Fullerton Hotel Sydney offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 22604 square feet (2100 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury The Fullerton Hotel Sydney. Parking is available for a fee. This 5-star Sydney hotel is smoke free.
416 guestrooms or units
31 levels
2 buildings
22604 sq ft of conference space
2100 sq m of conference space
Built in 1999
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Sydney Circular Quay Station (1.5 km / 1 mi)
Metro station: Martin Place Station (0.3 km / 0.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
The Fullerton Hotel Sydney offers 416 accommodations with DVD players and minibars. A pillow menu is available. 37-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.
Deep soaking tub
Minibar
In-room dining (limited hours)
Smart television
Digital channels
DVD player
Coffee maker
Pillow options
Separate shower and tub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Desk chair
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
The Place - This restaurant serves breakfast, lunch, and dinner.
The Bar - This lobby lounge serves lunch and light fare. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 14 years old are not allowed in the fitness facility.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 80.00 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Children stay free
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards
UnionPay
Staffed front desk
Smoke detector
Children stay free - maximum age 12
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately AUD 45 per person
Secured self parking fee: AUD 68 per night (in/out privileges)
Nearby parking fee: AUD 25 per night (656 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 80.00 per night
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sydney Westin
Westin Hotel Sydney
Westin Sydney
Westin Sydney Hotel
Westin Sydney Hotel Sydney
The Westin Sydney
The Fullerton Sydney Sydney
The Fullerton Hotel Sydney Hotel
The Fullerton Hotel Sydney Sydney
The Fullerton Hotel Sydney Hotel Sydney
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
The property is a member of Preferred Hotels & Resorts.
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Frequently Asked Questions
The Fullerton Hotel Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Fullerton Hotel Sydney uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of Bureau Veritas (third-party expert - Global) are followed. Contactless room service is available and guest accommodations are sealed after cleaning.
Yep, The Fullerton Hotel Sydney has a secured self car park with in/out privileges for AUD 68 per night.
The closest beach to The Fullerton Hotel Sydney is Bondi Beach (6.8 km).
Yep, Endota Spa is available for guests. You'll enjoy services like massages.
Romance packages and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at The Fullerton Hotel Sydney.
You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise The Fullerton Hotel Sydney is a hit with families.
No, but there are deep soaking bathtubs in the guestrooms.
Yep, our visitors can't get enough of the full brekkie here! Available daily between 6:00 AM and 11:00 AM, this is the place to fuel up for a day of adventure.
No, The Fullerton Hotel Sydney does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
