A luxury stay in the heart of Sydney awaits you at Mercure Sydney. Within just a 10-minute stroll, you'll find University of Technology Sydney and Ultimo College. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool, and a bar/lounge.
The restaurant, Platform 818, serves local cuisine and is open for dinner. Eve's Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and sauna. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.
Sights within a 10-minute walk of this 4.5-star Chippendale hotel include Paddy's Market and Capitol Theatre.
Mercure Sydney ratings based on 270 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Mercure Sydney
Everyone (128)Couples (29)Family (81)Other (1)
5 out of 5
All is oke
Posted by Ahmad Fuad on 29 May 2023
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Comment from Hotel Management
29 May 2023
by Mercure Sydney
Dear AhmedThank you for taking the time to share your experience through a perfect rating.We hope to see you again very soon.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
5 out of 5
Quality of service.
Posted by William on 21 May 2023
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Comment from Hotel Management
22 May 2023
by Mercure Sydney
Dear William Thank you for taking the time to share your experience through a positive rating.We hope to see you again very soon.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
5 out of 5
Perfect location for public transport
Posted by Nicole on 14 May 2023
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Comment from Hotel Management
15 May 2023
by Mercure Sydney
Dear NicoleThank you for taking the time to share your experience. We are glad that you enjoyed your stay and our location.We hope to see you again very soon.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
4 out of 5
Posted by Peter on 12 May 2023
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Comment from Hotel Management
15 May 2023
by Mercure Sydney
Dear PeterThank you for taking the time to share your experience. It is always a pleasure to receive such a positive rating.We hope to welcome you back to our hotel very soon!Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
4 out of 5
Good value for money and a very central location
Posted by Andrea on 9 May 2023
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Comment from Hotel Management
10 May 2023
by Mercure Sydney
Dear AndreaThank you for taking the time to share your experience. We are glad that you enjoyed your stay and our location!We hope to see you again very soon.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
5 out of 5
Close to everything
Posted by Joven on 28 Apr. 2023
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Comment from Hotel Management
29 Apr. 2023
by Mercure Sydney
Dear JovenThank you for taking the time to share your experience. We are glad that you enjoyed your stay and our convenient location.We hope to see you again very soon.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
4 out of 5
Place was great
Staff very nice and Brekky was amazing
Posted by Angela on 25 Apr. 2023
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Comment from Hotel Management
29 Apr. 2023
by Mercure Sydney
Dear AngelaThank you for taking the time to share your experience. We are glad that you enjoyed your stay, buffet breakfast in Platform 818 and the service provided by our Team.We hope to see you again very soon.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
3 out of 5
Posted by Bernice on 25 Apr. 2023
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Comment from Hotel Management
16 May 2023
by Mercure Sydney
Dear BerniceThank you for taking the time to share your experience. We hope to welcome you back one day.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
5 out of 5
Comfortable stay in a clean, well located hotel.
Posted by Vince on 19 Apr. 2023
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Comment from Hotel Management
22 Apr. 2023
by Mercure Sydney
Dear VinceThank you for taking the time to share your experience. We are glad that you enjoyed your stay, our location and the level of cleanliness you experienced.We hope to see you again very soon.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
4 out of 5
We were looking for a place close to the centre of the city with twin doubles and a pool. The room was very comfortable & clean. The pool and sauna made the trip extra special although due to it being school holidays the pool was quite busy and the next day when we went for a swim there were bandaids etc left by the side. Otherwise it was very clean and family friendly. The buffet breakfast was great and helpfully the hotel gave an indicator for the busy times at reception so we could plan our breakfast accordingly. Check in time was 3pm but as we arrived early, concierge checked in our bags and we could go adventuring in the city. We received a call at 2pm to let us know the room was ready if we wanted to come back. Overall would recommend staying here especially as a family.
Posted by Sam on 16 Apr. 2023
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Comment from Hotel Management
17 Apr. 2023
by Mercure Sydney
Dear SamThank you for taking the time to share your experience. I was delighted to learn you and your family had a wonderful stay with us.We look forward to welcoming you back one day.Kind regards,Amanda BronksGuest Experience and Administrative ExecutiveMercure Sydney
Mercure Sydney offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 18626 square feet (1730 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mercure Sydney. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.
517 guestrooms or units
15 levels
18626 sq ft of conference space
1730 sq m of conference space
Deli
Childcare (surcharge)
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Convenience store
Terrace
Gift shop
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Soundproofed rooms
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Sydney Central Station (1 km / 0.6 mi)
Metro station: Central Light Rail Station (0.5 km / 0.3 mi)
Parking: Self parking available for a surcharge
Room Amenities
Mercure Sydney offers 517 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Espresso maker
Coffee maker
Luxury bedding
Pillow options
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Platform 818 - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Eve's Bar - This bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 60.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards
UnionPay
Staffed front desk
Smoke detector
LGBTQIA friendly
Children stay free - maximum age 15
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 20–32 per person
Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
Fee for in-room wired Internet: AUD 10 per 24-hour period (rates may vary)
Self parking fee: AUD 45 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 60.0 per night
Credit card charges are subject to a surcharge of 1.3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale
You should know
Pool access available from 6:30 AM to 10:00 PM.
Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Mercure Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mercure Sydney uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. There is a shield between guests and staff in the main contact areas and contactless room service is available.
Yep, Mercure Sydney has a self car park with in/out privileges for AUD 45 per day.
The closest beach to Mercure Sydney is Bondi Beach (6.9 km).
Mercure Sydney has a pool and an indoor pool. The pool is open 6:30 AM to 10:00 PM. One of the swimming pools will be unavailable from June 18 2023 to June 26 2023 (dates subject to change).
Al fresco dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Sydney.
You bet! With amenities like babysitting services and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise Mercure Sydney is a hit with families.
Yep, our visitors give top marks to the cooked-to-order brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.
No, Mercure Sydney does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
