You'll be connected to the convention center at Novotel Sunshine Coast Resort Hotel, and within a 30-minute stroll of Twin Waters Golf Club and Mudjimba Beach. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool, and free self parking.
The buffet restaurant, Sola Restaurant, is open for breakfast and dinner. Sola Bar is the hotel's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite gym and spa tub. 12109 square feet (1125 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:30 AM.
Sights within a 10-minute drive of this 4-star Twin Waters hotel include Marcoola Beach and Sunshine Plaza.
Novotel Sunshine Coast Resort Hotel ratings based on 517 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Novotel Sunshine Coast Resort Hotel
Everyone (253)Couples (94)Family (137)
5 out of 5
Staff wonderful and food good
Posted by Cindy on 29 May 2023
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4 out of 5
Loved the bushland setting amongst nature. Very nicely planned. Units clean and comfortable. Dining areas, food and service all pleasurable. Please supply a toilet brush, this is our only request. Thank you.
Posted by Leif on 28 May 2023
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4 out of 5
Posted by Carsten on 28 May 2023
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5 out of 5
Nice room, great restaurant
Posted by Mel on 28 May 2023
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3 out of 5
Buffet breakfast was fantastic. Dinner was nice. Lake was clean and lake activity was fun. Non heated pool. Spa was out of order. Main room had a smelly couch that looked to have been vomited on and cleaned. We put couch base outside for our stay. 2nd room air con had to be off as it was damp and smelly. Staff were nice.
Posted by Scott on 14 May 2023
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2 out of 5
One of the single had ants all over it.
Posted by Steven on 14 May 2023
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4 out of 5
Needed a room after a conference. Perfect location
Overall outside of property looking a bit tired. Some signs need replace etc
Posted by Michael on 10 May 2023
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2 out of 5
Posted by sujith on 8 May 2023
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2 out of 5
Posted by Min on 2 May 2023
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1 out of 5
The room was so dark with only one bedside lamp you could only read at night if you sat in the toilet.
The room stank. It had a pungent musty smell, horrific for allergies and asthma, the bedside table and dresser drawers smelt of mould and mildew. I couldn’t put my clothes in them lest I be unable to wear them.
Buffet breakfast was ok, but the restaurants are all closed, despite being advertised as open on the internet. NB: there is seafood buffet one night per week in the breakfast restaurant, but this was useless to us as my wife has seafood allergies.
There is only a second rate bar menu at top restaurant prices. If I wanted pizza pasta or burgers I would go to a local takeaway or the rsl for half the price. My wife and I have 1 decent holiday every 2 to 3 years, we wanted to eat in a proper restaurant each night, with proper table service. Fried bistro style food in the noisy reception lobby was not what we envisioned from the Novotel. Adding insult to injury, it was cold and rainy each night, but only the outdoor bar was open for drinks, not the indoor half of the same bar.
You couldn’t even order a club sandwich on room service, it was pizza and garlic bread only!
Complete false advertising in our opinion, and not up to standard. Would not return, and would not encourage anyone else to go there either.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort Hotel with summer activities like sailing, kayaking, and segway rentals/tours. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a spa tub, and a fitness center. Free self parking is available. This 4-star Sunshine Coast hotel is smoke free.
361 guestrooms or units
2 levels
12109 sq ft of conference space
1125 sq m of conference space
Deli
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Umbrellas for the pool
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Game room or arcade
Terrace
Garden
Outdoor picnic space
ATM
Bellhop
No smoking on site
Bar or lounge
Coffee shop
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Arcade/game room
Refrigerator
Internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Novotel Sunshine Coast Resort Hotel offers 361 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Private balcony or patio
In-room dining (limited hours)
Television
Satellite channels
Refrigerator
Electric kettle
Shower
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Unique decor
Connecting rooms available
Free tea bags/instant coffee
Wardrobe or closet
Toothbrush and toothpaste available
Desk chair
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Sola Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar - This bar is located by the pool. Open daily.
Deli Cafe - Onsite café. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 11:30 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 10.0 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (WHO); Safe Travels (WTTC - Global).
No rollaway/extra beds available
No lifts
Debit cards
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of CovidClean (Safehotels - global expert)
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 35 per person
Crib (infant bed) fee: AUD 10.0 per night
Credit card charges are subject to a surcharge of 1.3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort
You should know
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Novotel Sunshine Coast Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Novotel Sunshine Coast Resort Hotel uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. Sanitization practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert) are followed. There is a shield between guests and staff in the main contact areas and contactless room service is available.
Yep, Novotel Sunshine Coast Resort Hotel has a free self car park.
Yep, Novotel Sunshine Coast Resort Hotel is a short 9-minute walk from Twin Waters Beach. Fun beach activities include volleyball, scuba diving and waterskiing. You can also find water sports equipment.
Novotel Sunshine Coast Resort Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.
A hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Novotel Sunshine Coast Resort Hotel.
You bet! With amenities like an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise Novotel Sunshine Coast Resort Hotel is a hit with families.
Yeah, our visitors love the buffet breakfast here! Served daily between 6:00 AM and 10:30 AM, this is the spot to fuel up for a day full of adventure.
No, Novotel Sunshine Coast Resort Hotel does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.
Check-in begins at 2 PM. Check-out time is 11:00 AM.
No, pets are not allowed.
There is a golf course next to Novotel Sunshine Coast Resort Hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
