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4.3 out of 5

"Rooms need to be refurbished bathrooms are old and tired. " More

By a verified traveller on Wed 31 May 2023

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Hotel Description

Oaks Melbourne on Market Hotel puts you in the heart of Melbourne, steps from Collins Street and within a 10-minute stroll of SEA LIFE Melbourne. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a hair dryer, and an iron/ironing board. A kitchenette comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A desk and free toiletries are also available.

The restaurant, Alexis on Market, serves Modern European cuisine and is open for breakfast and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.

Within a 15-minute walk of this 4-star Melbourne Central Business District aparthotel, attractions include Crown Casino and Melbourne Convention and Exhibition Centre.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$179* Per night/room 4 Jun. - 5 Jun.

One Bedroom Apartment (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, City View (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Bed Count 2 King Beds Maximum Occupancy 5 Max

2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Melbourne on Market Hotel ratings based on 1,180 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Melbourne on Market Hotel

Everyone (868) Couples (105) Business (13) Family (145) Other (4)
4 out of 5
Rooms need to be refurbished bathrooms are old and tired.

Posted by on 31 May 2023

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3 out of 5
Location and transport was very good. But the toilet leaked, the shower leaked, the room wasn’t serviced, not enough soap and the tv remote did not work even after it was replaced.

Posted by , from Barden Ridge on 28 May 2023

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Comment from Hotel Management

28 May 2023 by Oaks Management

Dear Scott, Thanks for your review. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. We apologise for any inconvenience caused due to this. We look forward to welcome you soon. Sincerely Oaks Management

5 out of 5

Posted by on 26 May 2023

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Comment from Hotel Management

27 May 2023 by Oaks Management

Dear Maxine, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

3 out of 5
Overall our stay was pleasant. The property is looking a little tired and the maintenance of the facilities and rooms need attention particularly the bathroom. The TV internet wasn't working when we arrived, but staff were helpful to get it up and running.

Posted by on 24 May 2023

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Comment from Hotel Management

27 May 2023 by Oaks Management

Dear Todd, Thank you for your feedback following your recent stay at Oaks on Market. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely, Oaks Management

3 out of 5
Clean and spacious room. Great pool, spa and sauna facilities. Slighty dated though and pricey for what you could pay elsewhere in CBD. Food is expensive and store bought. Accessibility is poor and shouldn't have to rely on a stair rider lift, particulalrly if you have a young family and a pram

Posted by on 20 May 2023

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Comment from Hotel Management

21 May 2023 by Oaks Management

Dear Michael, Thanks for your feedback. We are glad you found the rom clean & spacious and liked the facilities. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. We apologise for any inconvenience caused due to this. We look forward to welcome you soon. Sincerely Oaks Management

2 out of 5
I have stayed ay other Oaks before and been happy with the accommodation but this one was unfortunately very shabby and unclean. Things in our room were broken or didnt work and the shower was almost unusable. I will be asking for my money back.

Posted by on 12 May 2023

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Comment from Hotel Management

18 May 2023 by Oaks Management

Dear Meesha, Thanks for your review. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. We apologise for any inconvenience caused due to this. We look forward to welcome you soon. Sincerely Oaks Management

5 out of 5
Very friendly staff, good sized room with small kitchenette. Hotel was in walking distance to cafes, restaurants, museums, Queen Victoria market. Cafe, restaurant and bar on site.

Posted by on 5 May 2023

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Comment from Hotel Management

5 May 2023 by Oaks Management

Dear Tania, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

5 out of 5
Convenient location. Bar/Restaurant downstairs was great. Bathroom was a bit dated / taps hard to use, but it was fine for the purpose of the trip. I would happily stay here again.

Posted by on 1 May 2023

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Comment from Hotel Management

2 May 2023 by Oaks Management

Dear Blake, Thank you for your feedback following your recent stay at Oaks on Market. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely, Oaks Management

5 out of 5
The hotel is well situated and for us everything was in walking distance. The pool, jacuzzi, sauna and gym are very good. Our room was very clean, comfortable and had all that we needed. The views from the 20th floor were amazing at night too!

Posted by on 30 Apr. 2023

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Comment from Hotel Management

2 May 2023 by Oaks Management

Dear Russ, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

5 out of 5
Staff always accommodating and beautiful rooms.

Posted by on 30 Apr. 2023

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Comment from Hotel Management

2 May 2023 by Oaks Management

Dear Max, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

About the Oaks Melbourne on Market Hotel

Location 60 Market Street, Melbourne, VIC 3000

Property Features

As a guest of Oaks Melbourne on Market Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 2152 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Market Hotel. Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

  • 1 building
  • 267 guestrooms or units
  • 24 levels
  • 2152 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Southern Cross Station (1.2 km / 0.8 mi)
  • Metro station: Flagstaff Station (1 km / 0.6 mi)

Room Amenities

Oaks Melbourne on Market Hotel offers 267 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Alexis on Market - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15.00–35.00 for adults, and AUD 15.00–35.00 for children
  • Nearby parking fee: AUD 18 per day (164 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Market
  • Oaks Market Apartment
  • Oaks Market Apartment Melbourne
  • Oaks Market Melbourne
  • Oaks On Market Melbourne
  • Oaks On Market Hotel Melbourne
  • Oaks On Market
  • Oaks Melbourne On Market
  • Oaks Melbourne on Market Hotel Melbourne
  • Oaks Melbourne on Market Hotel Aparthotel
  • Oaks Melbourne on Market Hotel Aparthotel Melbourne

You should know

  • Pool access available from 5:30 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.