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 Melbourne •1 Room
 Melbourne • 1 Room
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Great Southern Hotel Melbourne

3.5-star property
44 Spencer Street, Melbourne, VIC 1800 796 370
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4.0 out of 5
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See all 418 wotif Reviews

"Good location, pleasant room and bathroom " More

By a verified traveller on Mon 29 May 2023

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Hotel Description

Great Southern Hotel Melbourne puts you in the heart of Melbourne, within just a 10-minute stroll of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and express check-out. Added amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Melbourne Central Business District hotel include Crown Casino and Marvel Stadium.

Mini Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$81* Per night/room 4 Jun. - 5 Jun.

Mini Double Room (No housekeeping)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Queen Room with No Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Twin Room with No Housekeeping

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Great Southern Hotel Melbourne ratings based on 418 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Great Southern Hotel Melbourne

Everyone (191) Couples (97) Family (65)
2 out of 5
Area

Posted by on 30 May 2023

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Comment from Hotel Management

30 May 2023 by Eds

Dear Megan,Thank you for taking the time to share your feedback with us. We’re sorry to hear that you were not satisfied with the area/location of our property.We strive to provide our guests with a comfortable and enjoyable stay, and we regret that we were unable to meet your expectations in this regard. Could you please provide more details about your specific concerns with the area/location so that we can better understand and address them?We appreciate your feedback and will take it into consideration as we work to improve our services. Thank you again for choosing to stay with us, and we hope to have the opportunity to serve you better in the future.Best regards, The Great Southern Hotel Melbourne

5 out of 5
Good location, pleasant room and bathroom

Posted by on 29 May 2023

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Comment from Hotel Management

30 May 2023 by Eds

Dear Marita,Thank you for sharing your feedback on your recent stay. We're glad to hear that you found our hotel to have a good location and that you enjoyed the pleasant room and bathroom.Your satisfaction is important to us, and we strive to provide a comfortable and enjoyable experience for our guests. We appreciate your kind words, and we hope to have the opportunity to welcome you back in the future.Best regards,Great Southern Hotel Melbourne

4 out of 5
Good

Posted by on 28 May 2023

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Comment from Hotel Management

28 May 2023 by Gil

HI Browyn,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

4 out of 5
Good value

Posted by on 25 May 2023

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Comment from Hotel Management

28 May 2023 by Gil

Hi Graeme,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

4 out of 5
Great location great restaurant Blankets on bed need replacing - old and grotty but apart from that its great

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Eds

Dear Gina,Thank you for taking the time to share your experience at our hotel. We are glad to hear that you appreciated our great location and enjoyed dining at our restaurant.We apologize for any inconvenience caused by the blankets on the bed in your room. We appreciate your feedback and will look into this to ensure a more comfortable stay for our guests in the future.Please note that our 24/7 reception desk is always available to assist you with any needs or concerns during your stay. You may reach us by dialing 03 9614 7963 and selecting option 2 for reception.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back on your next visit to Melbourne.Best regards,The Great Southern Hotel Melbourne

5 out of 5
Perfect for a quick trip to Melbourne, close to everything you require

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Eds

Dear Oliver,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our hotel was perfect for your quick trip to Melbourne and that you found our location to be close to everything you required.We strive to provide our guests with the best possible experience and are glad to hear that we were able to meet your needs. Thank you for choosing our hotel and we hope to welcome you back on your next visit to Melbourne.Best regards, The Great Southern Hotel Melbourne

5 out of 5
Excellent, central to everything we needed

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Eds

Dear Robert,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our hotel was perfect for your quick trip to Melbourne and that you found our location to be close to everything you required.We strive to provide our guests with the best possible experience and are glad to hear that we were able to meet your needs. Thank you for choosing our hotel and we hope to welcome you back on your next visit to Melbourne.Best regards,The Great Southern Hotel Melbourne

5 out of 5
Great place to stay with easy access to all things Melbourne!

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Eds

Dear Nicole,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our hotel was perfect for your quick trip to Melbourne and that you found our location to be close to everything you required.We strive to provide our guests with the best possible experience and are glad to hear that we were able to meet your needs. Thank you for choosing our hotel and we hope to welcome you back on your next visit to Melbourne.Best regards,The Great Southern Hotel Melbourne

3 out of 5
I think it needs to be updated in the rooms. The bedding was awful. The blanket was brown and grotty looking. New bedding and linen and new carpets would make all the difference. Would recommend a hairdryer in the bathrooms. The blinds all need a clean. We were there for two nights and put our notice to make our room up. But wasn't done.

Posted by on 21 May 2023

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Comment from Hotel Management

21 May 2023 by Gil

Hi Kenneth,Thank you for taking the time to send your feedback. We do take pride in catering to our guests’ needs the best way we can. We will surely continue bringing out the best service to our guests. Thank you for staying with us and we hope to see you again at GSH! Sincerely, The Great Southern Hotel Melbourne

5 out of 5
As always convenient and staff were excellent

Posted by on 19 May 2023

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Comment from Hotel Management

21 May 2023 by Gil

Hi Vivenne,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

About the Great Southern Hotel Melbourne

Location 44 Spencer Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at Great Southern Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Melbourne hotel is smoke free.

  • 285 guestrooms or units
  • 6 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Great Southern Hotel Melbourne offers 285 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Great Southern Hotel Melbourne has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 7 days after check-out.

Road construction will be occuring near the property from May 14 to July 10, 2023. Spencer street will be closed to traffic from June 30 to July 10, 2023. During this time guests may hear construction related noise at all hours.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 16.00 for adults and AUD 16.00 for children
  • Self parking fee: AUD 25 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 35 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Great Melbourne
  • Great Southern Hotel Melbourne
  • Great Southern Melbourne
  • Great Southern Melbourne Hotel
  • Hotel Great Southern Melbourne
  • Melbourne Great Southern Hotel
  • Southern Hotel Melbourne
  • Southern Melbourne
  • Enterprize Hotel Melbourne
  • Great Southern Hotel
  • Great Southern Melbourne
  • Great Southern Hotel Melbourne Hotel
  • Great Southern Hotel Melbourne Melbourne
  • Great Southern Hotel Melbourne Hotel Melbourne

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.