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 Melbourne •1 Room
 Melbourne • 1 Room
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Citadines on Bourke Melbourne

4.5-star property
131-135 Bourke Street, Melbourne, VIC 1800 796 370
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4.5 out of 5
Wonderful!
See all 1,150 wotif Reviews

"So close to everything. Tram stop at front. Great central location. Very walkable also. " More

By a verified traveller on Thu 01 Jun 2023

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Citadines on Bourke Melbourne. You'll be within steps of Her Majesty's Theatre and within a short 5-minute stroll of Parliament House of Victoria. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchenettes and free WiFi.

Each apartment is soundproofed and features an LCD TV with digital channels, along with a sitting area, a coffee/tea maker, and a safe. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available. Housekeeping is available on request.

Enjoy the gym, sauna, and pool loungers. 3498 square feet (325 square meters) of event facilities include a conference center, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Bourke Street Mall and Hosier Lane.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$169* Per night/room 2 Jun. - 3 Jun.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Two Bedroom Apartments

Bed Count 2 King Beds Maximum Occupancy 4 Max

Citadines on Bourke Melbourne ratings based on 1,150 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines on Bourke Melbourne

Everyone (746) Couples (250) Business (6) Family (116)
5 out of 5
So close to everything. Tram stop at front. Great central location. Very walkable also.

Posted by on 1 Jun. 2023

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5 out of 5
Excellent customer service. Great facilities and location. You will not be disappointed!

Posted by on 31 May 2023

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5 out of 5
We will certainly be staying at this wonderful and welcoming property again. Great safe location and clean room with mini kitchen.

Posted by on 29 May 2023

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Comment from Hotel Management

30 May 2023 by Tunjira Srisuk - Assistant Guest Service Manager

Hi Bernadette, Thank you so much for your kind words and we're delighted that you enjoyed your stay with us at Citadines. Look forward to seeing you back soon. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

4 out of 5

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Tunjira Srisuk - Assistant Guest Service Manager

Hi Terry, Thank you for choosing to stay with us at Citadines on Bourke Melbourne. We hope to see you soon. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

5 out of 5
Greeted by Shereen. Lovely personality Comfy beds China town over the road. Will be back

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Tunjira Srisuk - Assistant Guest Service Manager

Hi Kevin, Thank you for staying with us at Citadines on Bourke Melbourne. I'll be sure to pass your kind words on to Shereen. I know she will delighted to hear that she made such an impression. We hope to see you soon. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

4 out of 5
The room was neat and tidy with all amenities that we needed.

Posted by on 15 May 2023

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Comment from Hotel Management

16 May 2023 by Tunjira Srisuk - Assistant Guest Service Manager

Hi Graeme, Thank you so much for staying with us at Citadines on Bourke Melbourne. We greatly appreciate your review. We hope to see you soon. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

4 out of 5
I love that it is dog friendly. An ice machine would be nice. But, no one answered the phone on the many times I called to make the booking. Parking discount was 👍

Posted by on 14 May 2023

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Comment from Hotel Management

14 May 2023 by Clarissa Guevara - Assistant Guest Service Manager

Dear Todd, Thank you for your review, we greatly appreciate it. We are delighted to hear that you enjoyed your stay with us. Kind Regards, Clarissa Guevara - Assistant Guest Service Manager

3 out of 5
Location was good

Posted by on 10 May 2023

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Comment from Hotel Management

12 May 2023 by Tunjira Srisuk - Assistant Guest Service Manager

Hi Michael, Thank you for choosing to stay with us at Citadines on Bourke Melbourne. We hope to welcome you back soon. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

4 out of 5
Front desk staff were brilliant and extremely helpful. Location great. Rooms clean and for a city location lovely and quiet

Posted by on 9 May 2023

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Comment from Hotel Management

10 May 2023 by Tunjira Srisuk - Assistant Guest Service Manager

Hi Stephanie, Thank for staying with us at Citadines on Bourke Melbourne. We are delighted to read that you find the location amazing and the staff helpful. We truly appreciate this. We hope to welcome you back soon. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

3 out of 5

Posted by on 9 May 2023

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Comment from Hotel Management

30 May 2023 by Tunjira Srisuk - Assistant Guest Service Manager

Hi Sally, Thank you for staying with us at Citadines on Bourke Melbourne. We hope to welcome you back soon. Kind regards, Tunjira Srisuk - Assistant Guest Service Manager

About the Citadines on Bourke Melbourne

Location 131-135 Bourke Street, Melbourne, VIC 3000

Property Features

Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 25 levels
  • 3498 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.7 km / 1.1 mi)
  • Metro station: Parliament Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room kitchenette
  • Sitting area
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Pet Policy

  • Pets: AUD 55 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Children stay free - maximum age 5
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per day (in/out privileges)
  • Pet fee: AUD 55 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bourke Melbourne
  • Citadines Bourke
  • Citadines Bourke Aparthotel
  • Citadines Bourke Aparthotel Melbourne
  • Citadines Bourke Melbourne
  • Citadines Melbourne
  • Citadines Melbourne Bourke
  • Melbourne Bourke
  • Melbourne Citadines
  • Citadines On Bourke Melbourne Hotel Melbourne
  • Citadines Bourke Melbourne Hotel
  • Citadines Bourke Hotel
  • Citadines Bourke Melbourne Aparthotel
  • Citadines on Bourke Melbourne Melbourne
  • Citadines on Bourke Melbourne Aparthotel
  • Citadines on Bourke Melbourne Aparthotel Melbourne

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.