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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at Q1 Resort & Spa. Within just a 10-minute stroll, you'll find Surfers Paradise Beach and Slingshot. Highlights at this aparthotel include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

Each apartment is individually decorated and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a balcony. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include a jetted tub and free toiletries. An iPod dock, a dining area, and a sitting area are also available.

A relaxing day at Stephanies Wellness Spa can include massages, body scrubs, and facials along with aromatherapy and hydrotherapy. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and a coffee shop/cafe. Full breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4.5-star Surfers Paradise aparthotel include Cavill Avenue and Timezone.

Apartment, 1 Bedroom (Spa)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$246* Per night/room 1 Jun. - 2 Jun.

Apartment, 3 Bedrooms (Level 28 to 49)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Penthouse, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom (Ocean Spa)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Q1 Resort & Spa ratings based on 1,243 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Q1 Resort & Spa

Everyone (639) Couples (254) Family (289)
5 out of 5
Excellent I will recommend to everyone

Posted by on 21 May 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Cleofe,Thank you for choosing Q1 Resort and Spa and for your enthusiastic recommendation! We are thrilled to hear that you had an excellent experience during your stay with us.Our team takes great pride in delivering exceptional service and ensuring that each guest has a memorable stay. We are delighted that we met your expectations and that you are willing to recommend our resort to others.Thank you for your support, and we look forward to welcoming you back and continuing to exceed your expectations in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

5 out of 5
Large apartments, clean & quiet

Posted by on 10 May 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Alanah,Thank you for choosing to stay at Q1 Resort and Spa and for sharing your positive feedback with us. We are delighted to hear that you found our apartments to be spacious, clean, and quiet during your stay.Providing comfortable and well-maintained accommodations is one of our top priorities, and we are glad that we met your expectations in this regard. Our team works diligently to ensure that our guests have a relaxing and enjoyable experience.Thank you again for your kind words, and we look forward to welcoming you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

4 out of 5
Good location Apartments are good size Balconies are partially enclosed which I find claustrophobic The rules and fines are somewhat intimidating

Posted by on 10 May 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Ronald,Thank you for choosing to stay at Q1 Resort and Spa and for taking the time to provide us with your feedback. We are pleased to hear that you enjoyed our good location and the spaciousness of our apartments.However, we apologize if the partially enclosed balconies made you feel claustrophobic. We understand that personal preferences can vary, and we appreciate your feedback on this matter.Regarding the rules and fines, we apologize if they came across as intimidating. Our intention is to ensure the safety and comfort of all our guests, and we strive to communicate our policies in a clear and respectful manner. We will take your feedback into consideration as we continually evaluate and improve our guest communication.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

2 out of 5
The layout of the room wasn't as described. We expected a queen and 2 singles, we got a double bed. When we asked about the room layout we were told that was the only room available. Very noisy all through the night, Id say they have a rodent issue in the roof as there was scratches and stuff moving all night.

Posted by on 1 May 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Daniel,Thank you for sharing your feedback regarding your recent stay at Q1 Resort and Spa. We sincerely apologize for any inconvenience you experienced with the room layout and the noise issue during your stay.We understand that it can be disappointing when the room does not match the description, and we apologize for any confusion or miscommunication that may have occurred. We strive to provide accurate information and ensure that our guests have a comfortable and enjoyable experience.Regarding the noise issue, we take such matters seriously and appreciate you bringing it to our attention. Our team will investigate and address this matter promptly to ensure the comfort of our guests.We apologize for any inconveniences caused and thank you for bringing these issues to our attention. Your feedback is valuable to us as we continuously strive to improve our services and provide the best experience possible for our guests.If you would like to discuss your concerns further, please feel free to reach out to our guest relations team. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

2 out of 5
OK location, Lots construction noise during this stay, which was disappointing, also because of the high winds there was a lot of wind noise from the lack of proper sealing of the windows. Have stayed here in the past without these issues.

Posted by on 27 Apr. 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Mark,Thank you for sharing your feedback regarding your recent stay at Q1 Resort and Spa. We apologize for any inconvenience caused by the construction noise and wind noise during your stay. We understand that these issues affected your experience and we sincerely apologize for falling short of your expectations.Please know that we are constantly working to improve our guests' experience and address any concerns. We appreciate your loyalty as a returning guest and we regret that your recent stay did not meet your previous experiences with us.We have noted your comments about the construction noise and the window sealing, and we will take these into consideration as we continue to make enhancements to our property.We hope that you will give us another opportunity to provide you with a superior experience and regain your confidence in our resort.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

4 out of 5

Posted by on 26 Apr. 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Bei,Thank you for sharing your feedback about your recent stay at Q1 Resort and Spa. We are thrilled to hear that you had a great stay with us.Our team strives to provide exceptional service and create memorable experiences for our guests, so it is rewarding to know that we met your expectations. We hope that you were able to fully enjoy our resort facilities and take advantage of our convenient location.Thank you again for your kind words, and we look forward to welcoming you back for another great stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

5 out of 5
We stayed in the sub-penthouse. Very roomy, clean and parking was easy.

Posted by on 26 Apr. 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Samantha,Thank you for choosing to stay in our sub-penthouse at Q1 Resort and Spa. We are delighted to hear that you found the accommodation to be very roomy, clean, and comfortable during your visit.We understand the importance of providing a spacious and well-maintained environment for our guests, and we are thrilled that we met your expectations in these areas. We also appreciate your positive feedback about the ease of parking, as we strive to make the arrival and departure process as convenient as possible.Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back for another enjoyable stay at Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

3 out of 5
Place wasn’t clean. Stickers all over one cupboard. Door missing from laundry.

Posted by on 25 Apr. 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Anthony,Thank you for sharing your feedback regarding your recent stay at Q1 Resort and Spa. We apologize for the cleanliness issues you encountered, as well as the presence of stickers on one of the cupboards and the missing door from the laundry. This is certainly not the level of cleanliness and attention to detail that we strive for.Please be assured that we take your feedback seriously, and we will address these concerns with our housekeeping and maintenance teams to ensure that such issues do not occur in the future. We appreciate you bringing these matters to our attention, as it helps us improve our services and facilities.We hope you will consider giving us another opportunity to provide you with the exceptional experience that we are known for. Should you decide to stay with us again, please reach out to our team directly, and we will make sure that your next stay is flawless.Thank you again for your feedback, and we apologize for any inconvenience caused.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

3 out of 5
I heard alot about Q1 but when we reached there, the apartment seems to be not mentained well, the window was filthy dirty, you could see dirt and mould in the corner if shower screens.

Posted by on 16 Apr. 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Nazish,Thank you for bringing your concerns to our attention regarding the condition of the apartment during your recent stay at Q1 Resort and Spa. We sincerely apologize for any inconvenience or disappointment you experienced due to the cleanliness issues you encountered.Maintaining a high standard of cleanliness is of utmost importance to us, and we regret that we fell short of your expectations on this occasion. We have shared your feedback with our housekeeping team to address the issues you mentioned and ensure that such oversights do not recur in the future.We appreciate your feedback as it allows us to improve our services and maintain the quality standards our guests expect and deserve. Should you give us another opportunity to host you in the future, we will make every effort to provide you with a more enjoyable and comfortable stay.Once again, please accept our sincere apologies, and we thank you for bringing these matters to our attention.Best Regards,Dipen ADuty ManagerQ1 Resort and Spa

5 out of 5

Posted by on 14 Apr. 2023

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Comment from Hotel Management

21 May 2023 by DA

Dear Toby,Thank you for choosing to stay at Q1 Resort and Spa and for recommending us. We are thrilled to hear that you had a great stay with us.Providing an exceptional experience for our guests is our top priority, and we are delighted to know that we met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words.Thank you once again for your positive feedback, and we look forward to welcoming you back for another great stay at Q1 Resort and Spa.Best Regards,Dipen ADuty ManagerQ1 Resort and Spa

Property Features

Q1 Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. A fitness center, a sauna, and spa services are also featured at the luxury Q1 Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Gold Coast aparthotel is smoke free.

  • 317 guestrooms or units
  • 74 levels
  • 4 dining venues
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Q1 Resort & Spa offers 317 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 48-inch LCD televisions come with cable channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Q1 Resort & Spa has 4 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Q1 Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 2000 per stay

We've listed all charges provided to us by the property.

The listed deposit applies to 3 Bedroom Celebrity Spa Suite bookings. The general deposit is AUD 300 per stay for 1 bedroom bookings and AUD 300 per stay for 2 bedroom bookings. The general deposit is AUD 500 per stay for 3 Bedroom Ocean Spa Apartment, Apartment 3 Bedrooms, Jetted Tub, Ocean View, 3 Bedroom Spa Apartment, Apartment, 3 Bedrooms, Jetted Tub, 3 Bedroom Sub Penthouse, Penthouse, 3 Bedrooms bookings. The general deposit is AUD 500 per stay for 4 Bedroom Executive Spa Apartment, Executive Apartment, 4 Bedrooms, Jetted Tub bookings. The general deposit is AUD 2000 per stay for 4 Bedroom Penthouse Apartment, 4 Bedroom Presidential Penthouse Pool bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 38 for adults and AUD 24 for children
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Q1 Resort
  • Q1 Resort Surfers Paradise
  • Q1 Surfers Paradise
  • q1 Hotel Surfers Paradise
  • Q1 Resort And Spa Gold Coast/Surfers Paradise
  • Q1
  • Q1 Resort Spa
  • Q1 Resort & Spa Aparthotel
  • Q1 Resort & Spa Surfers Paradise
  • Q1 Resort & Spa Aparthotel Surfers Paradise

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi is limited to 24 hours per day (2-device limit).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.