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JW Marriott Gold Coast Resort & Spa

5-star property
158 Ferny Avenue, Surfers Paradise, QLD 1800 796 370
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4.5 out of 5
Wonderful!
See all 371 wotif Reviews

"Beautiful resort! Staff are very friendly! Facilities are amazing! Dining a bit expensive especially for the kids between 12-15 as they are charged fu ... " More

By a verified traveller on Tue 25 Apr 2023

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Hotel Description

A luxury stay in the heart of Gold Coast awaits you at JW Marriott Gold Coast Resort & Spa. You'll be 0.5 km (0.3 mi) from Surfers Paradise Beach and 1.2 km (0.7 mi) from Cavill Avenue. Highlights at this beach hotel include 3 restaurants, 2 outdoor swimming pools, and a marina.

The restaurant, Citrique, serves international cuisine and is open for breakfast, lunch, and dinner. Pool Pavillion is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy access to 2 spa tubs and 2 outdoor tennis courts along with a gym and a lazy river. 1445 square feet (134 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

You'll be 1.4 km (0.8 mi) from Slingshot and 4.4 km (2.7 mi) from Gold Coast Convention and Exhibition Centre with a stay at this 5-star Surfers Paradise hotel.

Taking inspiration from its Gold Coast surroundings, Marriott Surfers Paradise Resort & Spa is a strikingly beautiful hotel on the banks of the Nerang River, just a short walk from the beach. Its star attraction is the vast, luxurious water complex, with a palm-fringed beach and a heated saltwater lagoon teeming with tropical fish, waterfalls and caves.  

Inside the hotel, tropical plants, natural timbers and light-filled spaces lull you into a blissfully elegant welcome. The resort has six dining rooms – the most famous is its lunchtime seafood buffet with live cooking demonstrations. Spend an evening at Misono Japanese Steakhouse where teppanyaki chefs show off their skills and send the flames high, right at your table.  

Enjoy the beach, city or mountain views from your spacious minimalist room’s floor-to-ceiling windows or decked out balcony. And save big when you book with Wotif, thanks to awesome year-round deals.  

Room, 1 King Bed, Balcony, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$390* Per night/room 1 Jun. - 2 Jun.

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Ocean View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Balcony, Corner (Ocean View, Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

JW Marriott Gold Coast Resort & Spa ratings based on 371 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Gold Coast Resort & Spa

Everyone (251) Couples (37) Business (1) Family (66)
5 out of 5
Beautiful resort! Staff are very friendly! Facilities are amazing! Dining a bit expensive especially for the kids between 12-15 as they are charged full adults prices for buffet.

Posted by on 25 Apr. 2023

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5 out of 5
Beautiful hotel with amazing service and staff.

Posted by on 14 Apr. 2023

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5 out of 5

Posted by on 20 Mar. 2023

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5 out of 5
Lagoon

Posted by on 3 Mar. 2023

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Comment from Hotel Management

3 Apr. 2023 by JW Marriott Gold Coast

Dear Nitsa,Thank you for choosing to stay with us and for taking the time to review your experience so positively! Your feedback is important to us and we are delighted to read that you enjoyed the pool area and lagoon here at JW Marriott Gold Coast. We look forward to welcoming you back again soon! Kind regards, JW Marriott Gold Coast

4 out of 5
the modern rooms are spacious and very livable with convenience of open window in bathroom to view and interrelate with other guests in living area.

Posted by on 5 Feb. 2023

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Comment from Hotel Management

13 Feb. 2023 by JW Marriott Gold Coast

Thank you for taking the time to review your experience with the JW Marriott. We look forward to welcoming you back again soon.

5 out of 5

Posted by on 31 Jan. 2023

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5 out of 5
Love the property. Friendly and helpful staff. Loved the lagoon and swimming pool. Not far from Cavill Avenue, beaches and shopping malls. Less than 30 mins to Movie World and less than 15 mins from Sea World.

Posted by on 21 Jan. 2023

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Comment from Hotel Management

27 Jan. 2023 by JW Marriott Gold Coast

Dear Francis,Thank you for choosing to stay with us and for taking the time to review your experience so positively! Your feedback is important to us and we are delighted to read that you enjoyed your time with us at JW Marriott Gold Coast. There certainly are plenty of wonderful things to do during your stay. We look forward to welcoming you back again soon! Kind regards, JW Marriott Gold Coast Resort & Spa

5 out of 5
Absolutely faaarrkkking loved the place !!!!!! The family and I will be back as soon as we can. Just the perfect little piece of paradise

Posted by on 24 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by JW Marriott Gold Coast

Thank you for your review Clint! We can't wait to welcome you and your family back to the resort!

5 out of 5
Grand is the word I would use to sum up this hotel/resort. Luxurious experience throughout. The only fault I can say is that the kitchen made a mistake with a room service order which was promptly remedied by the courteous staff. Other than this, a flawless stay and shall be returning in the future.

Posted by on 2 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by JW Marriott Gold Coast

Dear Toby, Thank you kindly for leaving such a lovely review! We're glad you had a truly luxurious experience and we look forward to welcoming you back to the resort very soon.

4 out of 5

Posted by on 29 Nov. 2022

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About the JW Marriott Gold Coast Resort & Spa

Location 158 Ferny Avenue, Surfers Paradise, QLD 4217

Property Features

JW Marriott Gold Coast Resort & Spa offers its guests a marina, 2 outdoor swimming pools, and 2 spa tubs along with outdoor tennis courts and a lazy river. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 1445 square feet (134 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury JW Marriott Gold Coast Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Gold Coast Resort & Spa was completed in December 2020. Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 223 guestrooms or units
  • 28 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1445 sq ft of conference space
  • 134 sq m of conference space
  • Built in 1992
  • Supervised kid's activities
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Metro station: Cypress Avenue Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Citrique - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Misono - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Chapter & Verse - Overlooking the pool and garden, this family restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Pool Pavillion - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Whisky Bar - This bar specializes in Japanese cuisine. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 13
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 25 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Offsite parking fee: AUD 5 per day (0.6 mi away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Resort Surfers Paradise
  • Surfers Paradise Marriott
  • Surfers Paradise Marriott Resort
  • Marriott Surfers Paradise Hotel
  • Surfers Paradise Marriott Hotel Surfers Paradise
  • Surfers Paradise Marriott Resort & Spa Gold Coast
  • Surfers Paradise Marriott Resort And Spa
  • Surfers Paradise Marriott Resort Hotel

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.