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4.2 out of 5

"I will definitely be back . So close to my medical appointment. Best bed I have ever slept in . Wonderful staff " More

By a verified traveller on Sat 20 May 2023

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Hotel Description

A family-friendly stay in the heart of Brisbane awaits you at Amora Hotel Brisbane. Within just a 10-minute stroll, you'll find Queen Street Mall and Eagle Street Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, The Pantry, is open for breakfast and dinner. Lobby Bar is the hotel's own cocktail bar, serving drinks along with lunch. Enjoy the gym, sauna, and pool loungers. Added amenities include free WiFi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Places within a 15-minute walk of this 4-star Spring Hill hotel include Howard Smith Wharves and Treasury Casino.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$159* Per night/room 7 Jun. - 8 Jun.

Premier Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King Balcony Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive King Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Amora Hotel Brisbane ratings based on 336 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Amora Hotel Brisbane

Everyone (207) Couples (33) Business (2) Family (58)
4 out of 5

Posted by on 24 May 2023

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Comment from Hotel Management

28 May 2023 by Amora Hotel Brisbane

Thank you for your fantastic feedback, Nick. We are so happy to hear that you have enjoyed your stay. We look forward to welcoming you back again soon.

5 out of 5
I will definitely be back . So close to my medical appointment. Best bed I have ever slept in . Wonderful staff

Posted by , from Craignish Hervey Bay on 20 May 2023

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Comment from Hotel Management

28 May 2023 by Amora Hotel Brisbane

Thank you for your fantastic feedback, Fiona. We are so happy to hear that you have enjoyed your stay. We look forward to welcoming you back again soon.

2 out of 5
Great confusion about parking, and we met a couple of ladies in the lift with same staff communication problem. A dirty room service tray outside our room was there until 5pm. The room was stuffy and although we acknowledge some city apartments do not have windows that open it was really claustrophobic. The fridge was a glorified lunchbox/ hotbox - nothing kept cool at all. Tried to operate apps through our phones as per instructions given, but no joy there either. It might be okay if you only wanted a bed, but we won't be recommending a stay there. Staff were quite bad: ignorant and very poor communicators.

Posted by on 15 May 2023

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4 out of 5
We stayed for a sporting weekend with 2 kids. Firstly the price to stay there was very high compared to their usual pricing (price hiking for events should be banned) Secondly, the hotel was fully booked but ona positive note, we didn't have any problems with noise at all! The only negatives were - The room for 4 people only had a bathroom sink to fill a kettle (not nice). The buffet breakfast was overpriced with limited space to dine and limited food available. We ended up going to local Cafés in the Spring Hill area. The hotel was being renovated so with the hotel being fully booked there were long waits for the lifts. When we got back around 9.30pm most nights the only option was room service but we wanted to sit in the bar area with friends and their family but we were told they were closed. Hopefully when we return the renovations will have finished. Finally, we will say that the staff were always friendly and helpful.

Posted by , from Lake Cathie on 9 May 2023

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5 out of 5
Excellent service thanks

Posted by on 8 May 2023

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Comment from Hotel Management

15 May 2023 by Amora Hotel Brisbane

Thank you for your fantastic feedback, Johan. We are so happy to hear that you have enjoyed your stay and felt welcomed by our fantastic team. We will be sure to pass on your praise.We look forward to welcoming you back again soon.

5 out of 5
Michael and Sahra were amazing and made our stay pleasing. Would stay again just to interact with them again.

Posted by on 17 Apr. 2023

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Comment from Hotel Management

19 Apr. 2023 by Amora Hotel Brisbane

Thank you for your fantastic feedback, Che. We are so happy to hear that you have enjoyed your stay and felt welcomed by our fantastic team. We will be sure to pass on your praise.We look forward to welcoming you back again soon.

5 out of 5
.

Posted by on 16 Apr. 2023

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Comment from Hotel Management

19 Apr. 2023 by Amora Hotel Brisbane

Thank you for your review, Danelle. We are glad that you had an enjoyable stay and look forward to seeing you again in the future.

5 out of 5

Posted by on 15 Apr. 2023

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Comment from Hotel Management

15 May 2023 by Amora Hotel Brisbane

Thank you for your fantastic feedback, Yohann. We are so happy to hear that you have enjoyed your stay. We look forward to welcoming you back again soon.

4 out of 5
Good location, quiet, and clean.

Posted by on 13 Apr. 2023

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Comment from Hotel Management

19 Apr. 2023 by Amora Hotel Brisbane

Thank you for your review, Natalie. We are glad that you had an enjoyable stay and look forward to seeing you again in the future.

5 out of 5
The staff were very friendly and helpful. Close to central station and attractions. The room was clean and comfortable. Daily room services. We really enjoyed our stay there.

Posted by on 13 Apr. 2023

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Comment from Hotel Management

19 Apr. 2023 by Amora Hotel Brisbane

Hi Carly, thank you for your feedback. We are glad to hear that you had an enjoyable stay and found our location to be central. We look forward to welcoming you back again in the future.

Property Features

Amora Hotel Brisbane offers its guests an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3035 square feet (282 square meters) and includes conference space. The family-friendly Amora Hotel Brisbane also features a terrace, concierge services, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 296 guestrooms or units
  • 14 levels
  • 3035 sq ft of conference space
  • 282 sq m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brisbane Central Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Amora Hotel Brisbane offers 296 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Pantry - This restaurant serves breakfast and dinner. A children's menu is available.

Lobby Bar - This cocktail bar serves lunch only. Open daily.

Two Donkeys - This café serves breakfast, brunch, lunch, and light fare. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 14
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 16 for children
  • Uncovered self parking fee: AUD 35 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Novotel
  • Novotel Brisbane
  • Novotel Hotel Brisbane
  • Novotel Brisbane Hotel
  • Novotel Brisbane
  • Amora Hotel Brisbane Hotel
  • Amora Hotel Brisbane Spring Hill
  • Amora Hotel Brisbane Hotel Spring Hill

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.