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4.0 out of 5

"The best Hilton in Australia " More

By a verified traveller on Mon 22 May 2023

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Hilton Adelaide. Within steps you'll find Adelaide Central Market and Victoria Square. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Coal Cellar + Grill, serves local cuisine and is open for breakfast, lunch, and dinner. The Collins Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, outdoor tennis court, and pool loungers. 23681 square feet (2200 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Adelaide Central Business District hotel include Her Majesty's Theater and Rundle Mall is within 15 minutes.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$200* Per night/room 3 Jun. - 4 Jun.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Adelaide ratings based on 385 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Adelaide

Everyone (257) Couples (59) Family (47)
5 out of 5
The best Hilton in Australia

Posted by on 22 May 2023

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5 out of 5
Great location, excellent service

Posted by on 22 May 2023

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4 out of 5
great stay except for room tv there system was not stable it kept cutting out. i reported to desk and yes sir we will have someone look at that strait away. nothing happend was not good watching your team play system cut out always at the wrong time.

Posted by on 21 May 2023

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3 out of 5
Staff were friendly and helpful however the property is in need of an update. Was very noisy.

Posted by on 9 May 2023

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Comment from Hotel Management

15 May 2023 by Hilton

Dear Samantha,I appreciate your feedback and I am delighted that the team were friendly and helpful during your stay. Due to the age of the hotel we do have some renovation plans in place which will be carried out over time to upgrade the guest facilities. I apologise for your disappointment on this occasion.Kind RegardsRupert HallamGeneral Manager

3 out of 5
This is not a 5 star property, very dated rooms, obvious staff shortage in all areas , $7 tray charge for room service tiny cheese platter ,REALLY!!!

Posted by on 24 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Hilton

Dear Fiona,I appreciate your constructive feedback and I apologise for your disappointment on this occasion. I do hope to welcome you back in the future for a more enjoyable stay.Kind RegardsRupert HallamGeneral Manager

2 out of 5
The King Room did not have a king bed. It had two single beds pushed together. In theory the two mattresses are designed to stay tightly together to feel like a seamless king size bed. But the centre is zipped with a topper that is either worn out or not suitably designed. I know the hotel will just say lots of hotels have this type of kind bed setup. I think some definitely do but never before has the setup failed so miserably where the beds do not stay together. The Hilton Adelaide failed completely in providing their most basic, fist goal in accommodation and that it is provide a comfortable place to sleep. My wife and I called the middle of the bed the ditch and after a while it was not funny anymore and then I began fuming and complained to reception with my detailed complaint. They took a note and then ignored the situation. I heard nothinh, So a terrible bed on night one became three nights and my partner and had to spend each night 1 metre apart across my birthday weekend at over $400 a night.

Posted by on 18 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Hilton

Dear Peter,I appreciate your feedback regarding your recent experience. As you are aware this type of bed is a King split bed used in hotels to ensure we can cater to the many bedding configurations required by large groups. I do apologise that you found it so uncomfortable and for the poor standard of service you received on this occasion.I do hope we will have the opportunity to welcome you back again in the future for a more positive experience.Kind RegardsRupert HallamGeneral Manager

5 out of 5
Very Clean. Able to open window. Staff helpful, thoughtful and professional. Nothing bad to say.

Posted by on 18 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Hilton

Dear Mark,I appreciate your feedback and I am delighted that you were happy with your room and the standard of service you received.Kind RegardsRupert HallamGeneral Manager

4 out of 5

Posted by on 10 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Hilton

Dear Nick,I appreciate you taking the time to share your positive rating and I hope to welcome you back again soon.Kind RegardsRupert HallamGeneral Manager

4 out of 5

Posted by on 6 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Hilton

Dear Hayley,I appreciate your rating and hope to welcome you back again soon.Kind RegardsRupert HallamGeneral Manager

5 out of 5
Perfect location so close to everything.

Posted by on 8 Mar. 2023

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Comment from Hotel Management

16 Mar. 2023 by Hilton

Dear Joanne,Thank you for your positive feedback. I am pleased the location of the hotel was suitable for you. I look forward to welcoming you back in the future.Kind RegardsRupert HallamGeneral Manager

Property Features

Hilton Adelaide offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 23681 square feet (2200 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Hilton Adelaide. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Adelaide hotel.

  • 377 guestrooms or units
  • 18 levels
  • 23681 sq ft of conference space
  • 2200 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Pirie Street Tram Station (0.4 km / 0.3 mi)
  • Metro station: Victoria Square - Tarndanyangga Tram Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Adelaide offers 377 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Adelaide hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Coal Cellar + Grill - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Collins Bar - This bar serves light fare only. Happy hour is offered. Open select days.

Lobby Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free: Maximum age 18
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29–39 per person
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25.00 per day
  • Covered valet parking fee: AUD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Hilton
  • Hilton Adelaide
  • Hilton Hotel Adelaide
  • Adelaide Hilton International
  • Hilton Adelaide Hotel Adelaide
  • Hilton International Adelaide
  • Hilton Adelaide Hotel
  • Hilton Adelaide Hotel
  • Hilton Adelaide Adelaide
  • Hilton Adelaide Hotel Adelaide

You should know

  • Pool access available from 7:00 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.